Privacy Policy

Last updated Mar 25, 2026

Introduction

Fishgoo (“we”, “us”, or “our”) operates blog.fishgoo.com and www.fishgoo.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our China shopping agent and proxy purchasing service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register an account or place an order, we may collect:

Full name and contact details (email address, phone number)
Shipping address (including country, city, postal code)
Payment information (processed securely via PayPal, Stripe, or other third-party payment processors)
Order history and product preferences
Communication records with our customer service team

Automatically Collected Information

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

Process and fulfill your proxy purchasing orders
Arrange international shipping and customs documentation
Communicate order updates, shipping notifications, and quality inspection results
Provide customer support and respond to inquiries
Improve our website, services, and user experience
Prevent fraud and ensure the security of transactions
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Shipping carriers (e.g., DHL, EMS, YunExpress) to deliver your packages
Payment processors (e.g., PayPal, Stripe) to process transactions securely
Chinese marketplace sellers only as necessary to fulfill your orders
Customs authorities as required by international shipping regulations
Legal authorities if required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, secure payment processing, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to:

Keep you signed in to your account
Remember your preferences and shopping cart
Analyze website traffic and usage patterns
Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

To exercise these rights, contact us at the email address below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 3 years for accounting and legal purposes.

International Data Transfers

As a China-based shopping agent serving global customers, your data may be transferred to and processed in China and other countries. We ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.